Omantel needed to connect its enterprise systems across project planning, CRM, and finance. We implemented Oracle Primavera Gateway to create a seamless data exchange layer between Primavera, SAP, and SFDC — resulting in smarter coordination and faster execution.
The Opportunity
Omantel, the leading telecommunications provider in Oman, was managing large-scale infrastructure and network projects with data split across multiple systems — including SAP, Salesforce (SFDC), and Primavera. Each department operated in silos, making project coordination, tracking, and execution slow and fragmented.
The company needed an integration framework to unify workflows, reduce manual effort, and improve transparency across engineering, procurement, and finance.
The Solution
We implemented the Oracle Primavera Gateway service, acting as a powerful middleware layer to enable real-time data flow between:
SFDC CRM: Project leads, bids, and customer details
Oracle Primavera P6 EPPM & Unifier: Planning, budgeting, approvals, and execution
SAP: Vendor data, procurement, scheduling, inventory, and financial closure
The integration mapped complete project lifecycle stages:
Lead and Initiation
Execution
Closure
The system allowed Omantel to:
Load project and supplier details automatically
Sync project milestones, material planning, and timelines
Push confirmations and closeouts to SAP instantly
Maintain full document and workflow control in Unifier
Technologies Used
Oracle Primavera Gateway
Oracle Primavera P6 EPPM & Unifier
SAP
Salesforce CRM (SFDC)
The Impact
Unified digital ecosystem across CRM, project controls, and ERP
Elimination of redundant data entry and delays
Faster project handovers and financial reconciliations
Stronger collaboration between technical and commercial teams
End-to-end project visibility from initiation to closure
